I offer them information and kindness, and they return it to me. I think it also helps that their kids go home and tell their parents how much they like their teacher.
The parents of my students keep me supplied with tissues and pens and hand sanitizer. They laugh with me at conferences until we are hysterical. Sometimes, I go for coffee with parents. Every so often, I actually make friends with parents of my students. I appreciate all of the support.
Of course, I still get angry parents. But I think I probably get less than I would if I hadn't met them first and made that connection right off of the bat, It's hard to get angry at a teacher when you know that the teacher is honestly trying to help your student.
NGS is my best support, though.

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